La Trobe University is seeking a Senior Officer, Customer Care (ASK La Trobe) to manage high-volume student inquiries and deliver a seamless service experience across phone, face-to-face, CRM and live chat.
The successful candidate will have an undergraduate degree and excellent communication, interpersonal and problem-solving skills, with solid proficiency in MS Word/Excel and CRM Tools. Availability during peak periods December **** to February **** is essential.
#J-*****-Ljbffr
📌 Student Care & Enquiries Lead - Fast-Paced Support (Melbourne)
🏢 La Trobe University
📍 Melbourne
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