Job Description
Customer service. Sales. Problem solving. Events. Logistics
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Are you someone who loves being the person who makes things happen?
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Do you enjoy talking to customers, finding solutions, delivering great service and keeping everything moving behind the scenes?
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If so, this could be the role for you.
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Brisbane Branch – Small Team, Big Impact
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Join a new Brisbane team where your work genuinely makes a difference
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Full-time role with competitive salary + discretionary annual bonus
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Brand Recent Site – Luscombe, QLD
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About the Role
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Are you a customer-focused professional who enjoys sales, organisation and variety in your day? This is your chance to step into a pivotal role with TITAN Containers, a global leader in container solutions.
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Based at our Luscombe depot and Self-Storage site, you'll work closely with the Depot Manager and national sales teams to deliver outstanding customer service, support sales growth, and keep day-to-day operations running smoothly.
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You'll play an important role in managing our customer experience on-site — you'll be the go‐to person for customers on‐site, and a key link between on‐line sales, operations and logistics.
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What You'll Be Doing
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You'll be providing an amazing customer experience.
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Your day could include:
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Managing contracts, bookings and customer accounts.
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Coordinating deliveries, collections and transport.
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Building strong relationships with new and existing customers.
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Supporting our self‐storage operations and customers.
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Helping coordinate customer projects and events.
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Keeping HubSpot CRM and our internal systems accurate and up to date.
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Supporting reporting, stock coordination and business development activity.
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Working closely with our sales, depot, transport and accounts teams.
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Looking for better ways of doing things and helping improve our processes.
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What we're looking for
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We're looking for someone who is organised, commercially aware and great with people.
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You might currently be working in customer service, sales support, account coordination, logistics, transport, equipment hire or a similar environment.
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More importantly, you'll be someone who:
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Enjoys talking to customers and building relationships.
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Has a natural ability to understand customer needs and find solutions.
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Is confident, professional and clear in their communication.
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Can manage multiple priorities without losing attention to detail.
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Takes ownership rather than waiting to be told what to do.
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Is comfortable working in a fast‐paced environment.
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Has a positive, resilient and solutions‐focused attitude.
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Is commercially minded and enjoys seeing opportunities through to completion.
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Is confident using office technology.
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Has experience with HubSpot or another CRM — desirable but not essential.
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Has a current unrestricted Australian driver's licence.
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Experience in transport, logistics, container hire, self‐storage, equipment hire, construction or another industrial environment would be advantageous.

📌 Customer Service Coordinator (Gold Coast)
🏢 Titan Containers
📍 Gold Coast