Nib Thrive is seeking a Customer Engagement Team Lead to guide and develop a high-performing team delivering exceptional service outcomes. You will lead, coach and engage with stakeholders to optimise performance, quality and customer experiences across the participant journey.
You will champion a customer-centric approach, leveraging insights to streamline processes, enhance engagement and drive continuous improvement within a versatile, hybrid work model.
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📌 Customer Experience Lead | Data-Driven Team Coach (Alice Springs)
🏢 nib
📍 Alice Springs
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