Electrical Client Manager / Electrical Service Manager
We're growing our Brisbane team and are hiring a qualified
Electrician
with leadership experience to fulfil the role of
Service Delivery Manager.
Please note: A current Police Check and Working with Children Check are required for this role—these will be arranged and covered by QA Electrical prior to commencement.
Who are we?
QA Electrical is one of Australia's fastest-growing providers of
Electrical, Renewable Technologies, EV Charging Infrastructure, Data, and Project Management Services
.
With over
18 years in business, 9 offices, and projects across Australia and New Zealand
, we are a trusted partner in delivering high-quality, competitive solutions across a wide range of industries.
What do we do?
We provide expertise in:
Commercial & industrial electrical solutions
Data and fibre cabling networks
Renewable energy and EV charging infrastructure
Our
safety-first
team is committed to excellence, delivering tailored solutions to clients across
healthcare, government, education, manufacturing, retail, utilities, and more
.
Key Responsibilities
Safety Commitment
Drive a proactive safety culture, leading by example and completing regular safety audits.
Leadership & People Development
Recruit and induct technicians and apprentices in collaboration with HR.
Coach, develop, and manage team performance; conduct annual reviews.
Allocate work, provide clear direction, and supervise completion.
Communicate goals, promote QA culture, inclusion, and values.
Business Operations
Prepare and quote works within delegated authority, ensuring GP% targets.
Schedule technicians, equipment, and procure materials efficiently.




Ensure accurate timesheets, correct invoices, and proper job close-out.
Maintain compliance with QA standards, statutory requirements, and processes.
Business Development & Account Management
Build solid relationships with existing customers to maximise QA opportunities across the clients' various departments.
Seek to identify and expand projects and other works opportunities within your accounts.
Provide clients with solutions and become a trusted services provider
Follow up on any new customer opportunities and leads provided
Keep opportunity pipeline updated and complete accurate sales/GP forecasts.
Finance
Monitor WIP levels and ensure prompt invoicing.
Track project costs, variations, and forecasts.
Monitor GP% and address issues promptly, support debt resolution.
What We're Looking For
A‐Grade Electrical Licence (QLD) (must have)
Current Driver's Licence(must have)
Minimum 3 years' experience in a similar or management role, with leadership experience
Excellent organisational and communication skills
Account management and/or business development experience
Proficiency in Microsoft applications (Word, Excel, Teams) and job management software
Strong problem-solving skills and ability to stay calm under pressure
Ability to pass a pre-employment medical
Why Join QA Electrical?
Supportive team culture that values people and teamwork
Career growth and ongoing training opportunities
Stable work with a growing national business
Company phone, laptop and uniforms provided
Diverse service, maintenance and project work
Employee Assistance Program (EAP)
Strong safety focus and wellbeing initiatives
Social events, Toolbox Meetings and team celebrations
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📌 Electrical Client Manager / Electrical Service Manager (Brisbane)
🏢 QA Electrical QLD
📍 Brisbane