Bring WAGEC's new technology strategy to life and help us uplift our tech environment to make maximum impact in our communities.
04th September, ****
WAGEC is investing in an organisation-wide Digital Uplift and we need an experienced IT Manager to lead our digital strategy, provide hands‐on technical leadership, and effective vendor and systems management.
Reporting to the Director of Quality and Impact, this recent role is responsible for operationalising WAGEC's technology strategy and ensuring that our technology setting is secure, reliable, fit for purpose, and aligned with organisational priorities.
Working closely with our new Digital Change Lead, the role will take ownership of WAGEC's Microsoft 365 environment and core platforms, manage technology risks, improve operational efficiency, enable innovation and our ensure technology supports safe and effective service delivery.
This is a full time contract for an initial 24 months, with potential to be permanent. The role is a SCHADS Award Level 7, based at our Redfern Head office with regular travel across our nine sites.
The core responsibilities are:
Technology Strategy and Leadership
(20%): Lead the operationalisation of WAGEC's Digital Uplift Strategy through setting the direction, priorities and governance for WAGEC's technology environment.
Systems, infrastructure, and vendor management
(30%): provide centralised management of WAGEC's technology and Microsoft environment to ensure reliability, efficiency, and value-for-money.
Data Governance and Reporting
(25%): Strengthen technology-related controls for information,



data and technology to align with secure, ethical and effective uses.
Cybersecurity and Risk Management
(20%): Own, lead and advise on risk management and safety.
ABOUT YOU
You'll have substantial experience managing complex organisational technology environments, including cybersecurity and operational resilience. You're also keen to learn from us about what we know and don't, what we need and don't need!
You're a pragmatic and service-oriented leader, with a focus on solutions that are proportionate to risk and resources. Calm and credible when responding to incidents, you'll be confident in making recommendations and collaborative with frontline staff, leaders, vendors and Board-level stakeholders. We're seeking a manager who is commercially aware, technically proficient, and committed to continuous improvement.
Ideally, you'll have qualifications and/or equivalent experience in the areas of IT, digital systems, user experience, or computer science. You'll be confident insupporting the effective use and optimisation of Microsoft 365 platforms, including SharePoint, Teams, Planner and Copilot. You'll be a solid communicator and a values-driven leader.
This role is open to people of all genders.



We strongly encourage applications from people with lived experience, Aboriginal and Torres Strait Islander people, and people of all cultures and identities.
WAGEC is a child-safe organisation, committed to the safety, well-being, and empowerment of all children who we engage with in our services and community. We have a whole organisation approach to upholding children's rights and striving to prevent all forms of harm, abuse and neglect for children and young people.
Why work with us?
At WAGEC we are committed to caring for our people so that they excel in the work they do. Our additional staff benefits include:
Diversity Council of Australia - Inclusive Employer Award
Wellbeing Policy including 2 days of paid well-being leave each year
Cultural Supervision, Wellbeing and Ceremonial Leave for Aboriginal and Torres Strait Islander workers
Cultural Acknowledgement Payment for Aboriginal and Torres Strait Islander workers
12 weeks Paid Parental/Adoption Leave Policy
$500 self-care allowance each year
Salary Packaging options
EAP: Free access to Sonder - a revolutionary employee care platform for health, medical, safety and wellbeing support
Flexible Workplace Arrangements
External monthly clinical supervision (frontline workers)
Professional development and training opportunities
5 days additional Professional Development leave per year
Discounts to various local shops, gyms and businesses, including 30% off all WAGEC merchandise.
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📌 Technology And Systems Manager (Sydney)
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