Contract Performance & Insights Analyst (Victoria)

Contract Performance & Insights Analyst (Victoria)

05 Sep
|
Jobtailor
|
Victoria

05 Sep

Jobtailor

Victoria

Jobtailor seeks a data-driven BI analyst to deliver reporting on contact centre performance, trends, and SLA outcomes. You will build dashboards, analyse large datasets, and provide insights to improve operations.
You will collaborate with Customer Operations, Continuous Improvement, Technology, and Data teams to translate data into actionable recommendations for monthly and quarterly reviews, and drive process improvements.
#J-*****-Ljbffr

📌 Contract Performance & Insights Analyst (Victoria)
🏢 Jobtailor
📍 Victoria

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