Job Description
Support the education community by engaging, managing, and maintaining the end-to-end customer relationship lifecycle
n Provide end-to-end solutions for education business customers
n Build strong partnerships and manage a portfolio of accounts
n Guide customers in selecting products across the Officeworks and Box of Books ranges
n Provide recommendations, advice, and tailored customer solutions
n Plan the week to meet customer expectations, build relationships, and deliver category and portfolio growth
n Develop working relationships with school bodies, dioceses, independent school groups, boards, principals, curriculum managers, and procurement leads
n Identify opportunities to drive sustainable business growth
n Represent the Officeworks brand at trade conferences and other key events
n Identify, acquire, and onboard new education business customers
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Requirements
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5+ years' experience in business-to-business sales and account development
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Ideally, experience within office supplies and/or technology solutions for education
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Proven success in sales and/or business development within a B2B, face-to-face sales environment
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Strong understanding of identifying and meeting customer needs while maximising customer satisfaction
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Good understanding of sales principles, including pipeline management
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Ability to initiate new ideas/concepts
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Robust commercial acumen
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Analytical and inquisitive mindset
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Excellent time management and organisational skills
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Experience using Salesforce is highly desirable
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Core Competencies
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Demonstrates expertise in business-to-business sales and account development, with a strong focus on customer relationship management and tailored solutions for the education sector. Proven ability to drive sustainable business growth through effective partnership building and strategic account management.
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Highest-signal resume keywords
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B2B Sales Experience
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Account Development
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Salesforce Proficiency
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Customer Relationship Management
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Commercial Acumen
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ATS Optimization Keywords
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Hard Skills
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Business Development
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Sales Principles
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Pipeline Management
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Customer Needs Analysis
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Solution Selling
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Soft Skills
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Time Management
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Organizational Skills
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Analytical Mindset
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Inquisitive Nature
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Relationship Building
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Industry Keywords
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Education Sector
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Office Supplies
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Technology Solutions
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Customer Satisfaction
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Trade Conferences
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Tools & Technologies
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Salesforce
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📌 Education Account Manager (Western Australia)
🏢 Jobtailor
📍 Western Australia