EML is a leading
Workers Compensation
and
Personal Injury Claims Management
business. Our goal is to help people get their lives back through
ongoing support during their return-to-work journey
. We continue to experience ongoing growth and now have over
4,000 dedicated employees
. We foster a learning culture that allows for us to continually invest in our employees ensuring a
long-term career
here at EML.
THE OPPORTUNITY
As part of our diverse team based in
Sydney, Gosford, Newcastle and Parramatta,
you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
As a Workforce Planner you will translate workforce data into actionable insights, develop and maintain forecasting models, analyse trends across multiple data sources and collaborate with stakeholders to identify workforce risks and opportunities. You'll provide clear planning insights and recommendations to support strategic and operational decision-making.
This will be a
full time, permanent
position based in our
Sydney, Gosford, Newcastle or Parramatta
office, with work-from-home flexibility considered from month three, subject to performance and approval.
YOUR RESPONSIBILITIES
Develop and maintain workforce planning models to forecast resource requirements and support effective resourcing.
Analyse claims volumes, workload trends, caseloads and attrition to inform workforce forecasts.
Monitor planning accuracy and refine forecasting models to improve predictability.
Partner with leaders and stakeholders to understand workforce needs and provide clear insights and recommendations.




Contribute to workforce optimisation and continuous improvement initiatives.
ABOUT YOU
Experience in workforce planning, analytics or operational modelling.
Strong analytical and problem-solving skills with the ability to identify trends and develop practical insights.
Experience analysing workforce data such as workload, capacity, caseloads or attrition.
Exposure to or understanding of workers compensation systems and frameworks.
Strong communication and organisational skills with a high level of accuracy and attention to detail.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
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EML provides career opportunities and great employee benefits, including:
_
A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their career development and providing generous employee benefits.
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📌 Wfo Workforce Planner (New South Wales)
🏢 EML
📍 New South Wales