XPT Software Australia Pty Ltd | Contract
Senior Business Analyst with Unite transformation
Sydney, Australia | Posted on 08/06/2026
XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
We have 120+technocrats in Australia working at our clientlocations.
XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Job Description
Job Description:
Role description
-Business Analyst responsible for evaluating downstreamimpacts of UNITE transformation initiatives to the Complaints business inCustomer Production and Support. Defines business requirements, supports Agiledelivery teams, and drives business readiness through impact assessments,process design, SOP updates, training, communications, UAT, BPIV, and changemanagement activities.
Keyresponsibilities
Conductimpact assessments of upstream UNITE Transformation Stream Projects (TSPs)to identify downstream impacts to Customer Production and Support.
Should haveAPI integration experience in Banking domain to assist in assessments
Partner withbusiness and technology stakeholders to elicit, analyse, and documentbusiness requirements for delivery teams.
Translatebusiness needs into delivery-ready artefacts, including user stories,business requirements, acceptance criteria, and backlog items for AgileRelease Trains.




Facilitateworkshops and stakeholder engagement sessions to understand businessprocesses, requirements, risks, and operational impacts.
Developcurrent-state and future-state process maps to support solution design andbusiness readiness activities.
Supportbusiness readiness and change management activities, ensuring impacts areunderstood and effectively managed across affected teams.
Supportbusiness documentation uplift, including Standard Operating Procedures(SOPs), work instructions, and process documentation.
Reviewtraining materials and support training delivery to ensure successfuladoption of recent processes and systems.
Prepare andcoordinate business communications to support change implementation andstakeholder awareness.
Plan,coordinate, and execute User Acceptance Testing (UAT), including testscenarios, test cases, defect management, and business sign-offactivities.
SupportBusiness Process Integrated Validation (BPIV) and end-to-end testingactivities to validate business outcomes and operational readiness.Analyserisks, dependencies, and operational impacts, and provide recommendationsto support delivery and implementation decisions.
Collaboratewith Product Owners, Architects, Delivery Teams, and Change Managers toensure business requirements and acceptance criteria are clearlyunderstood.
Contributeto continuous improvement initiatives by identifying opportunities toenhance customer, employee, and operational outcomes.
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📌 Senior Business Analyst With Unite Transformation (Sydney)
🏢 Xpt Software Australia
📍 Sydney