Every global sale depends on what happens after the "yes".
At evo, our global accounts executive makes sure that promise becomes a seamless customer experience—from order placement and stock allocation through to freight, invoicing and payment.
This is a critical role at the centre of our international business. You'll support key customers and distributors across the globe while giving our sales team the confidence that every transaction is being managed accurately, proactively and with care.
about the role
You'll take ownership of the end-to-end coordination of global customer orders, acting as the connection point between our customers, sales team, supply and production, finance, marketing, education and third-party logistics partners.
It's a role for someone who loves making things happen: anticipating issues, keeping customers informed, coordinating multiple moving parts and ensuring nothing gets lost between an order being placed and successfully delivered.
You'll be joining evo during an important period of growth and systems transformation, including the implementation of NetSuite. You'll have the opportunity to help strengthen the processes that support our customers and enable our global sales teams to succeed.
what you'll be doing
Managing global customer and distributor orders from receipt through to delivery
Building trusted relationships with customers by providing responsive, thoughtful and reliable support
Coordinating stock availability, allocation and order timing with supply, production and warehouse teams




Working closely with global sales teams to support customer priorities, promotions and commercial activity
Monitoring orders through our third-party logistics network and resolving issues before they affect the customer
Preparing quotes, invoices, credit requests and customer account documentation
Coordinating international freight and customs documentation
Managing customer queries relating to orders, deliveries, replacements, credits and damages
Monitoring account payments and supporting effective credit management
Reconciling freight charges, customer statements and distributor funding accruals
Coordinating stock for marketing, education and global events
Maintaining accurate customer, order and reporting information
Identifying opportunities to make our processes simpler, faster and more dependable
what you'll bring
You're an organised and commercially aware customer support professional who understands that accuracy matters—but so do pace, communication and judgement.
You'll ideally bring:
Experience in account coordination, customer operations, sales support, export administration or a similar role
Experience managing orders,



invoicing and customer accounts within an ERP environment
A sound understanding of international freight, logistics and customs requirements
Strong attention to detail and the ability to manage several competing priorities
Confidence communicating with customers and colleagues across different countries and time zones
A proactive approach to resolving problems and keeping people informed
Strong Microsoft Office skills
Experience with NetSuite, Pronto or a similar ERP platform would be valuable
Most importantly, you'll take ownership. You'll notice when something doesn't look right, follow it through and understand the difference that dependable execution makes to both the customer and the business.
what success looks like
Our customers feel supported. Orders move smoothly. Information is accurate. Issues are resolved quickly. Payments remain on track. And our sales teams can focus on growing the business, knowing the operational detail is in capable hands.
about evo
evo is an Australian-born professional haircare brand with a global presence and a refreshingly honest point of view. We create products that are easy, effective and full of personality, working with salon professionals and distribution partners around the world.
If you're energised by global business, strong relationships and the satisfaction of making complex things run seamlessly, we'd love to hear from you.Every global sale depends on what happens after the "yes".
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📌 Gobal Accounts Executive (Adelaide)
🏢 Evo
📍 Adelaide