NDIS Quality & Service Coordinator
Date: 4 Sept ****
Location:
Lewisham, NSW, AU, ****
Requisition ID: ****
About Us
The St Vincent de Paul Society NSW is a leading provider of community support services, committed to supporting people experiencing disadvantage and working towards a more just and compassionate society.
Diverse newly created leadership role, making a real difference in your local community
SCHCADS Award, hourly rates range from $***** to $***** dependent on experience
Hybrid Working | Work From Office & Home, offering great work life flexibility
Boost your take-home paywith generous tax-free salary packaging benefits
Your Role
We are looking for an organised and detail-focused
NDIS Quality & Service Coordinator
to support safe, compliant and person-centred disability services. This newly created role, combines both
NDIS administration & Quality and Compliance
. You will oversee
service agreements, billing, NDIS line items and financial processes
, while supporting compliance with NDIS requirements and organisational policies.
Your Responsibility
Support the day-to-day operation of the Quality Management System and maintain quality documentation and compliance registers.
Monitor compliance with
NDIS Practice Standards, Code of Conduct and organisational policies
.
Support internal audits and external audit readiness, including NDIS registration and Assisted Boarding House reviews.
Identify and elevate compliance risks and support continuous improvement initiatives.
Provide guidance to staff on quality processes, incident reporting, complaints and compliance.
Maintain accurate quality, compliance and client data and prepare relevant reports.
Manage
NDIS administration including service agreements, billing, NDIS line items, invoicing and financial processes
.
Support client intake, onboarding, documentation and system setup.




Visit services to undertake quality and compliance activities
and work collaboratively with operational teams
Undertake
occasional overnight regional travel
Participate in an
on-call roster
and contribute to workplace health, safety and risk management.
You Will Need
In depth understanding of the
NDIS Practice Standards and compliance requirements
.
Relevant qualifications in
Disability Services, Community Services, Business Administration
or a related field.
Experience in
NDIS, disability services, quality and compliance, community services or a related setting
.
Experience with NDIS administration, billing, service agreements and client management systems.
Excellent organisation, communication and time management skills.
Ability to manage competing priorities, follow processes and meet deadlines.
Confidence using client management systems and Microsoft Office.
NDIS Worker Screening Check
or willingness to obtain.
St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce.We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.
The Society is committed to being a Child Safe organisation, further information can be found intheSociety's commitment to Safeguarding Children & Young People.Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check& Working with Children check. A health / medical assessment may be required for some roles.
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