When you join Accurate Background, you're an integral part of making every hire the start of a success story.
Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.ResponsibilitiesProvide customer support for use of Verify Now platformProvide administrative support for our recruitment servicesUndertake checks and verifications offered by Accurate AustraliaEnsuring accurate information is gathered and efficient record keepingUpdate and maintain SharePoint sites as requiredUpdate and maintain standard operating procedure manualsReception tasks including answering calls, mail management, preparation, tracking and dispatch of filesMaintain and update websites and social media channels as requiredHelp prepare client agreements and sales collateralSupport the team to manage the Customer Relationship Management softwareProvide support to deliver marketing and communications activities (may include interstate travel)Produce reports as requiredBack office administrative support including invoicing and billingCarry out other duties as required by Employment Screening teamContinually strive to raise the profile and reputation of Accurate Australia and its Service deliver activitiesAssist in developing a positive working relationship between clients and all employeesEnsure that all interface with clients reflects well upon Accurate AustraliaQualificationsExperience in clerical and administrative tasks where accuracy and attention to detail are criticalIntermediate knowledge of Microsoft Office (in particular Word and Excel)Strong computer skills and problem-solving capabilityGood communications skills both verbal and writtenA high level of motivation and personal integrityKnowledge of and commitment to quality improvement and customer focused service deliveryA commitment to teamwork to help ensure the overall achievement of team goals and objectivesThe Accurate WayWe offer a fun, fast-paced environment, with lots of room for growth.We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here.To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.Take ownership.
Be accountable for your actions, your team, and the company.
Accept responsibility willingly, especially when it's what's best for our customers.
Give others every reason to trust you, believe in you, and count on you.
Rise to every occasion with your personal best.Be open.
Be open to current ideas.
Be inclusive of people and ways of doing things.
Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect.
Embrace differences.Stay curious.
Stay curious even as you move forward.
Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.Work as one.
Work together to create the best customer and workplace experience.
Put our customers and employees first—before individual or departmental agendas.
Make sure they get the help they need to succeed.Equal opportunitiesAccurate is an equal-opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds.All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Accurate will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.You must have a right to work in Australia indefinitely that does not involve sponsorship by the Company.
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📌 Coordinator, Fulfillment (Canberra)
🏢 VerifyNow
📍 Canberra