About the role

As our Senior Events Manager, you will manage events from confirmed booking through to successful delivery and close-out. This is a hands-on leadership role combining event planning, client service, operational delivery and business development. You will work closely with our Managing Director, Executive Chef, administration team, event staff, venues and suppliers to ensure every event is professionally delivered and commercially successful. You will also play an important role in growing the business by developing client relationships, generating recent and repeat bookings, and creating Michel's-owned events, seasonal promotions and venue activations.

Key responsibilities

- Manage allocated events from confirmation through to completion

- Confirm menus, timings, dietaries, staffing, equipment, venue access, beverages and hire requirements

- Prepare accurate event orders, timelines and run sheets

- Coordinate clients, kitchen staff, event teams, venues, suppliers and equipment

- Lead event setup, staff briefings, service delivery, problem-solving, pack-down and venue handover

- Ensure events are delivered safely, professionally, on time and within approved budgets

- Act as the main operational contact for clients and communicate changes, deadlines and approvals clearly

- Manage client expectations and identify suitable opportunities to enhance each booking

- Complete post-event reporting, staff hours, incident records, client follow-up and team debriefs

- Build relationships with clients, venues, businesses, community organisations and event partners

About you

- Demonstrated experience coordinating functions, events, catering or hospitality operations





- Strong organisational skills and exceptional attention to detail

- The ability to manage multiple events, deadlines and changing priorities

- Confident leadership skills and the ability to brief and direct event teams

- Professional written and verbal communication skills

- Strong client service, sales and relationship-building capabilities

- A proactive approach to generating leads, following up opportunities and securing repeat business

- Commercial awareness, including an understanding of labour, event costs and profitability

- The ability to anticipate problems, make sound operational decisions and remain calm under pressure

- A thorough and responsible approach to dietaries, allergens, food safety and workplace safety

About Michel's Catering & Events

Michel's Catering & Events is an established North Queensland catering and events business based in Townsville. We provide professional catering, beverage, staffing and event-management services for corporate, private and community clients. Our reputation is built on careful preparation, reliable delivery, excellent food and genuine client service.

Benefits

- A varied role with genuine ownership of event delivery and business development

- The opportunity to work across weddings, corporate functions, private celebrations, community events and venue activations

- The chance to create new event concepts and contribute directly to the growth of the business

- An experienced and supportive team that takes pride in delivering excellent food and memorable events

- A workplace where initiative, reliability, sound judgement and strong performance are recognised

📌 Senior Events Manager (Townsville)
🏢 Michels Catering and Events
📍 Townsville