Job Description
Lightspeed Commerce, Inc. seeks a Director - Customer, International to lead the customer strategy across international markets, focusing on retention and customer health.
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You will connect teams across Account Management, Support, Implementation, Product, RevOps, Marketing and Payments to translate insights into action and scalable processes. You will steer initiatives to reduce churn, improve renewals, and drive long-term value, while building systems that support cross-border customer success
📌 Director, Global Customer Strategy & Retention New South Wales
🏢 Lightspeed Commerce
📍 New South Wales
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