Job Description
Probe CX in Melbourne seeks a QA Agent to audit customer interactions across calls, live chat and email, and to review back-office tasks. You will uphold our Quality Framework, ensure accuracy, and help drive compliance and improvements through feedback to team leaders.
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The role requires Australian citizenship, ability to attend full time onsite training in the Melbourne CBD for 5 days, and solid written/spoken communication, attention to detail, and analytic mindset.
📌 Quality Assurance Analyst Hybrid Cx Insights & Compliance Victoria
🏢 Probe Contact Solutions Australia
📍 Victoria
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