Customer Support Leader: Scale-Up & Automation (Melbourne)

Customer Support Leader: Scale-Up & Automation (Melbourne)

06 Sep
|
McMillan Shakespeare Group (MMS)
|
Melbourne

06 Sep

McMillan Shakespeare Group (MMS)

Melbourne

McMillan Shakespeare Group (MMS) is seeking a Customer Support Manager to lead the customer support function and deliver a high-quality, scalable support experience across inquiries, case management and escalations. You will drive service standards, team performance and continuous improvement to support business growth.

You will collaborate across functions to identify process inefficiencies, customer pain points and automation opportunities to improve end-to-end customer experience, coaching

#J-18808-Ljbffr

📌 Customer Support Leader: Scale-Up & Automation (Melbourne)
🏢 McMillan Shakespeare Group (MMS)
📍 Melbourne

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