Your New Team

Join our Corporate Services division at Auto & General, where you'll play a crucial role in supporting the smooth operations of our Toowong office. Our team is dedicated to maintaining a high-performance culture with high integrity, working together to create smarter solutions for our customers.

The Role

As the Part time Office Administrator for our Toowong site, you will be responsible for managing the daily operations of the office, ensuring it runs efficiently and that all internal and external stakeholders receive exceptional service. You’ll be the go‑to person for administrative support, helping to create a welcoming and professional environment for staff and visitors alike.

Part‑Time Details

This role requires you to work one day per week, with flexibility to choose from the following options:

- Monday, Wednesday, Friday
- Tuesday, Thursday, Friday

The reception team operates from 8:00 AM to 4:00 PM or 9:30 AM to 5:30 PM, and there is no flexibility with these hours.

Position Accountabilities

- Manage the daily opening and closing of the Toowong Office and maintain all areas to a high standard.
- Handle internal and external calls with professionalism.
- Greet clients, staff, and visitors with a welcoming and qualified demeanor.
- Oversee general administration tasks, including courier, mail, deliveries, expense processing, and invoice reconciliation.
- Maintain office supplies and manage inventory for the site.
- Coordinate meeting room bookings, set up, and AV requirements.
- Arrange catering for meetings and events.
- Provide general admin support to EAs, PAs, and other administrative functions.




- Assist with onboarding new staff, including security access and site orientation.
- Manage the Gallagher site security system and Visitor Management Tool, creating reports as needed.
- Manage My Service tickets for the site.
- Support P&C; in conducting site hazard inspections.
- Collaborate with leaders to enhance the site, people, and business culture.
- Manage supplier accounts and handle spending responsibly.
- Engage with stakeholders at all levels, both internal and external.
- Maintain and update process and procedure documents, including the reception manual.
- Provide training and support to new team members.
- Assist the Head of Site and Employee Experience teams with ad hoc tasks and site events.

Qualifications & Experience

- 5+ years’ experience in a Reception or administration role.
- Excellent communication skills, both written and verbal.
- Strong time management and task prioritization skills.
- Sound analytical and problem‑solving abilities.
- Ability to manage multiple requests simultaneously and prioritize issues effectively.
- Strong customer service focus.
- Proficient in Microsoft Office and Google apps (preferred).

Our Perks

- Location: Our office is conveniently based in Toowong Village shopping centre,



offering easy access to retail, restaurants, parking, and public transport.
- Extra Leave: Paid 'ME' day and one paid volunteer leave day annually, with the option to purchase up to two additional weeks of leave per year.
- Workplace Giving: Workplace giving with dollar match for donations to registered charities.
- Development Opportunities: Access to a wide range of online courses and internal development programs.
- Employee Discounts: Discounts on Budget Direct insurance products.
- Reward and Recognition: Employee recognition, rewards, and incentive schemes.
- Onsite facilities, including private spaces for nursing mothers.
- Vibrant social and community activities, including annual celebrations and family fun days.

Location

Our Toowong office is ideally located just 4 km from the city, with views of the mountains and Brisbane River. You’ll enjoy easy access to public transport, parking options, and a range of amenities, including retail and dining at Toowong Village.

About Us

At Auto & General (A&G;), we offer a wide range of insurance products designed to safeguard our customers, including Car, Motorcycle, Home, Contents, and Pet insurance, as well as Roadside Assistance. Our culture of 'high performance with high integrity' guides us in creating exceptional customer experiences and achieving our goal of becoming Australia's best insurer.

EEO Statement

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

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📌 Office Administrator (Toowong) (New South Wales)
🏢 Auto & General Insurance
📍 New South Wales