06th February, 2025

Purpose / Objective

To assist the LGBTQIA+ Community coordinator in event and program delivery, coordination, administration and/or support tasks. Variety of assignments available according to volunteer strengths and interests.

Commitment Period

Minimum 3 months

Days and hours required per week

2 hours per week - flexible. Some tasks can be performed remotely. Days and Times can be flexible.

Duties & Responsibilities

Community Engagement Volunteers support the Community Engagement Team to deliver a range of quality activities and events such as soccer training, drama classes, sewing groups, walking tours, excursions, surveys, free ticket distribution, school holiday programs, and large celebrations.

Tasks may include:

- Performing client registration processes prior to the activity and / or on the day of the activity
- Ensuring that clients have all the information required to meaningfully participate in events and programs of interest
- Attending Community Engagement activities and events, ensuring that a warm and inclusive environment is enjoyed by all participants
- Assisting with event set-up and pack down
- Ensuring that any wellbeing or safety concerns pertaining to clients are promptly shared with the appropriate ASC Staff
- Connecting participants to the appropriate ASC service such as the Health, Employment or Intensive Supports where they are in attendance, or advising the appropriate ASC person for follow up
- Assessing activity sites for hazards, responding to, and reporting hazards to ASC staff in a timely manner
- Communication with clients to seek feedback on ASC programs and services e.g. telephone surveys, recording ad hoc suggestions




- Coordinating opportunities to distribute free tickets to performances or shows and communicating outcomes to applicants and staff
- Contribute to the development of the assigned program in close collaboration with the coordinating staff member e.g. identify safe walking tracks for the bushwalks
- Other as reasonably requested by the Line Manager

Selection Criteria

- Experience in working with people who identified as LGBTQI+ and people from various backgrounds and cultures
- Robust organisation and time management skills
- Excellent interpersonal communication skills including active listening skills and the ability to create a welcoming and inclusive environment for people seeking asylum
- Ability to work collaboratively with other staff and volunteers
- Flexibility and willingness to take on extra tasks as appropriate
- Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality
- Positive attitude and proactive approach to program development
- Familiarity with databases and/or ability to learn
- First Aid Certificate with a current CPR component
- Experience in managing and delivering events and community activities

General Conditions

- Adhere to ASC’s vision, purpose and values
- Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies
- Comply with Work, Health and Safety systems
- Comply with Incident Management Procedures and emergency protocols
- Demonstrate a respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
- Have received two doses of the COVID-19 vaccination
- Undertake a NSW Working with Children Check prior to commencement and ensure it is up-to-date
- Support a child-secure organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements

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📌 Community Engagement Volunteer Lgbtqi+ Peer Group (Sydney) (Brisbane)
🏢 Asylum Seekers Centre
📍 Brisbane