Join a successful, family-owned business with a proud 54-year history servicing the building and construction industry.

Due to continued growth, Ricks Doors has an exciting opportunity for a Sales Support Officer to join our team in Capalaba.

Working closely with the Sales Manager, this varied role provides support across sales, estimating, customer service and job administration. You will help drive the process from customer enquiry and quotation through to production, delivery and invoicing.

About Ricks Doors

Established in 1972, Ricks Doors is a successful family-owned and operated business providing quality doors, frames and bespoke products and services to the building/construction, residential and sound industries.

“Our customers benefit from our technical expertise and exceptional service.”

About the Role

This is a hands-on role suited to someone who is highly organised, detail-focused and enjoys working across a variety of tasks.

Working alongside the Sales Manager, you will assist with preparing quotations, responding to customers, finalising sales documentation and ensuring accepted jobs are accurately prepared and progressed through production and delivery.

You will liaise with customers, suppliers, our factory team, installers and other stakeholders to help ensure jobs are delivered accurately, on time and to the standard our customers expect.

Key Responsibilities

- Preparing cost estimates and quotations and following up customer enquiries.




- Responding to customer queries and providing sales support.
- Preparing sales documentation and supply contracts for accepted quotes.
- Preparing job specification sheets for factory production.
- Ordering non-standard materials.
- Liaising with customers regarding production and delivery timeframes.
- Arranging deliveries, inspections and certification.
- Liaising with installers and other stakeholders.
- Assisting with customer invoicing.
- Maintaining accurate job and sales administration records.
- Contributing to the improvement of systems and processes.

Skills & Experience

- Previous experience in sales support, sales administration, estimating or job administration.
- Building and construction industry experience is highly regarded.
- Highly organised with excellent attention to detail.
- Excellent customer service and communication skills.
- Strong problem-solving and time-management skills.
- Ability to manage competing priorities and deadlines.
- Ability to work both independently and as part of a team.
- Willingness to learn and develop.
- Current QLD driver's licence with a clean driving record.

What’s on Offer

- Join an established, successful family-owned business with a proud history.
- A varied role with genuine responsibility across sales, estimating and job administration.
- Opportunities to develop your skills and career.
- Market-competitive salary commensurate with skills and experience.

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📌 Sales Support Officer (Redland Bay)
🏢 Rick's Doors
📍 Redland Bay