Senior Customer Success Lead - Hybrid & Growth (Canberra)

Senior Customer Success Lead - Hybrid & Growth (Canberra)

06 Sep
|
VOCUS
|
Canberra

06 Sep

VOCUS

Canberra

Vocus, Australia’s specialist fibre and network solutions provider, seeks a Senior Customer Success Manager to be the primary operational contact for key customers, driving service excellence and long‑term value. You will collaborate with internal teams across Service Delivery, Network Operations, Technical Support, Product and Sales to ensure outcomes meet customer objectives.

You will monitor SLA performance, guide risk registers, lead escalations and post‑incident reviews, develop customer

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📌 Senior Customer Success Lead - Hybrid & Growth (Canberra)
🏢 VOCUS
📍 Canberra

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