Job Description

About the Company

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Fantastic opportunity for a permanent Credit Officer position based to join a dynamic organisation based in North Sydney. You will be working in a busy, yet motivated Credit Team who are close knit and large in size, reporting into the Credit Manager.

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We have previously placed candidates in this team and wider organisation before and all have remained very happy with their roles and the culture.

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The Responsibilities

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- Managing a portfolio of customer accounts and maintaining the Accounts Receivable ledger
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- Conducting high-volume debt collection via phone and email
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- Monitoring aged debt and overdue accounts, following up outstanding payments
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- Reconciling customer accounts and investigating unallocated/unreconciled payments
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- Resolving customer billing, invoice and account queries
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- Issuing customer statements and assisting with invoice/credit note processing
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- Assisting with credit assessments, credit limits and account management
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- Managing accounts on credit hold and releasing orders where appropriate
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- Preparing aged debt, collections and AR reporting for management
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- Maintaining accurate customer master data and account records
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- Supporting month-end reconciliations and reporting
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- Ensuring compliance with internal credit policies and procedures
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- Building robust relationships with internal stakeholders and external customers to maximise cash collection
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- Identifying opportunities for process improvements and efficiencies within the Credit/AR function
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About you

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- Experience with SAP is preferred - although any experience with a large ERP system is considered.
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- Ability to work autonomously within a larger and supportive team
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- Strong sense of ownership.
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- Demonstrate the ability to build strong professional relationships.
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- Effective and adaptive communication skills.
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- Motivated, driven and a team-player.
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Benefits

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- - 2 days Work From Home
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- - Competitive salary
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- - Flexibility
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- - Genuine work-life balance, career development, job security and a very supportive team.
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📌 Collections/Credit Officer (Ryde)
🏢 Sharp & Carter
📍 Ryde