06 Sep
|
Dream Voyages
|
City of Gold Coast
06 Sep
Dream Voyages
City of Gold Coast
Job Description
Adventure Travel Specialist - Remote
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We're looking for a Adventure Travel Specialist to join our team and help people turn their adventuretravel dreams into reality.
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What You'll Do
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- Connect with clients to understand their travel needs, preferences, and budgets.
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- Book seamless journeysvia email, chat, and phone—transforming inquiries into confirmed trips with enthusiasm and accuracy.
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- Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming.
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- Spot trends in client feedbackto refine services and personalize support for future bookings.
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- Optimize response funnels, minimizing delays and boosting client satisfaction scores.
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- Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip.
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- Deliver high-touch servicewith empathy, expertise, and a genuine smile.
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Nice to Have
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- Travel industry savvy (preferred,not required— zero experience also welcomed)
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- Stellar written and verbal communication skills
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- Comfort with technology and AI tools (we'll train you on the rest)
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- Passion for travel, adventureand curiosity about the world
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What You Get
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- Fully work from home
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- Comprehensive onboarding and training
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- Great team atmospherewith collaborative, supportive colleagues
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- Growth potentialwith clear paths to leadership and higher earnings
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Who We Are
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We curate journeys that embracedreams and turn them into reality. We believe travel and adventureshould be transformative and lifelong memories, that's whywe partner with advisors who share that passion.
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Do you feel like this is you?
📌 Adventure Travel Specialist (City of Gold Coast)
🏢 Dream Voyages
📍 City of Gold Coast