About Us

Let's create a more sociable future together

At Endeavour, we're totally into what we do. With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it's what inspires us to dream big, and continue to create current experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

About the Role

As an EUC Technical Specialist at Endeavour Group, you will serve as the vital, frontline "face of IT," delivering timely and effective technical support across our Desktop Support function.

Based on-site at our office in Richmond, you will provide an essential daily onsite IT presence, assisting users both in-person for walk-ins and remotely. In this role, your primary mission is to ensure seamless business operations by resolving hardware, software, and system issues with a focus on operational efficiency, technical excellence, and world-class customer service.





- Love what you do and leave your mark
- On-site: Based at our Richmond office
- The Ideal Candidate: Whether you are fixing a high-pressure boardroom issue or guiding a colleague through a software/hardware glitch, you remain calm, professional, and dedicated to the user's success.

Sounds good? Read on.

Here is a taster of what you can expect in this role:

- Frontline Support: Deliver exceptional service across in-person, phone, email, and ticketing channels to support both technical and non-technical stakeholders.
- Ticket Management: Manage and resolve support tickets within the ServiceNow ecosystem, ensuring strict adherence to established SLAs.
- Hardware Deployment: Expertly set up, configure, and support desktop computers, printers, and peripheral devices.
- Meeting Room Excellence: Conduct daily audits of meeting room technologies

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📌 EUC Technical Specialist (Melbourne)
🏢 Endeavour Group
📍 Melbourne