Head of Customer Experience & Help Desk (North Geelong)

Head of Customer Experience & Help Desk (North Geelong)

06 Sep
|
Deakin
|
North Geelong

06 Sep

Deakin

North Geelong

Job Description

Deakin HELP at Deakin University leads customer support across Melbourne and Geelong with hybrid work options. The role of Manager, Deakin HELP, focuses on coordinating teams, delivering a high-quality customer experience and shaping the next phase of support services.

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The successful candidate will bring solid leadership, data-driven decision making and stakeholder engagement to drive continuous improvement across university customer services.

📌 Head of Customer Experience & Help Desk (North Geelong)
🏢 Deakin
📍 North Geelong

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