Senior Contact Center Platforms Engineer - Avaya & Verint (New South Wales)

Senior Contact Center Platforms Engineer - Avaya & Verint (New South Wales)

06 Sep
|
The HR Ally
|
New South Wales

06 Sep

The HR Ally

New South Wales

The HR Ally is seeking a Senior Specialist – Contact Centre Platforms in Sydney to support and maintain enterprise contact centre environments. The role requires robust hands-on work with Avaya and Verint platforms, ITIL processes, and incident management.

You will handle Level 2/3 escalations and collaborate with IT and business teams. The ideal candidate has 5+ years of experience, strong troubleshooting skills, and excellent stakeholder communication.

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📌 Senior Contact Center Platforms Engineer - Avaya & Verint (New South Wales)
🏢 The HR Ally
📍 New South Wales

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