- Greet and interview potential donors to understand eligibility and suitability to donate
- Create a positive donor experience
- Complete routine blood pressure and haemoglobin tests
- Set up machines and collection equipment
- Safely insert and remove needles to collect whole blood, plasma and platelets
- Monitor donors post-donation
- Assist donors with rebooking their next donation
- Work collaboratively to achieve collection targets

Requirements

- Proven customer-facing experience
- Passion for delivering an exceptional donor experience
- Comfortable with needles and blood/biological materials
- Ability to occasionally lift between 9–22.7 kg
- Ability to frequently stand, walk and bend to set up and pack down machines and blood products
- Flexibility to work varied shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts
- Ability to work collaboratively to achieve collection targets
- No previous blood collection experience required; full training provided





Core Competencies

Demonstrates robust customer-facing skills and a passion for delivering an exceptional donor experience while ensuring safety and comfort during blood collection procedures. Capable of working collaboratively to meet collection targets and adapt to varied shifts.

Highest-signal resume keywords

- Customer-Facing Experience
- Blood Collection Procedures
- Donor Experience Enhancement
- Collaboration to Achieve Targets
- Flexibility in Shift Work

ATS Optimization Keywords

Hard Skills

- Blood Pressure Testing
- Haemoglobin Testing
- Needle Insertion and Removal
- Machine Setup and Pack Down
- Lifting Between 9–22.7 Kg

Soft Skills

- Positive Attitude
- Empathy
- Communication Skills

Industry Keywords

- Blood Donation
- Donor Monitoring
- Biological Materials
- Collection Equipment

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