Job Description

Shift Allocation Coordinator for a Company in Australia (Home Based Part Time)

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New South Wales, Australia | Posted on 09/01/2026

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- Work Schedule Monday, Tuesday & Friday: 11:00am-5:00pm AEST & Wednesday and Thursday: 4:30am-10:30am - AEST
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- Hours Per Day Other – 5 to 7 hours per day
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- State/Province Sydney
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- Country Australia
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- Client Location Australia
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- Job Type Part time
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Client Information

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The Company is an Australian Recruitment and staffing agency specializing in permanent, temporary, and contract recruitment. The support a range of industries, with a robust focus on aged care, healthcare, disability support, corporate services, finance, and government.

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Job Description

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- Coordinate and allocate qualified care staff to vacant shifts while ensuring continuity of service for aged care clients
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- Monitor rostering and staffing platforms, including Shiftmatch and other scheduling systems, to secure and fill shifts efficiently
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- Respond promptly to urgent staffing shortages and unexpected scheduling issues
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- Maintain regular communication with care staff, rostering managers, schedulers, and internal team members to ensure smooth operations
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- Update and maintain accurate workforce, client, and scheduling records within rostering software platforms
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- Ensure all handovers and shift information are communicated clearly and accurately
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- Identify and elevate potential compliance concerns or staffing issues to the Brisbane team for follow-up
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- Provide additional administrative and scheduling support as required by the allocations team
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Must Haves

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- Previous experience in aged care, healthcare, community services, rostering, scheduling, recruitment, or administration roles highly regarded
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- Strong ability to work in fast-paced environments with outcome-focused performance expectations
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- Excellent customer service and stakeholder communication skills across phone and email
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- High level of technical literacy and confidence using multiple systems simultaneously, including rostering and workforce management platforms
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- Strong organisational and time management skills with the ability to prioritise competing demands
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- Ability to problem-solve quickly and make confident decisions under pressure
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- High attention to detail and ability to maintain accurate records and compliance standards
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- Relevant administration, business, or healthcare-related qualifications are advantageous but not essential
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Home Office Requirements

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Please only apply for this role if you have the following home office requirements:

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- Perfectly working headset and webcam
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- Stable internet connection of at least 5 Mbps to 15 Mbps
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- Up to date computer system with a minimum of Windows 8 or Mac OS X
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- Quiet room with no distractions or background noises
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- A backup plan if the power goes out or if your internet connection becomes unstable during your shift
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Only applicants meeting the strict criteria above will be contacted.

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Connect With Us

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https://virtualcoworker.com.phhttps://virtualcoworker.com/our-culturehttps://www.facebook.com/virtualcoworkerhttps://www.linkedin.com/company/virtual-coworker

📌 Shift Allocation Coordinator for a Company in Australia (Home Based Part Time) (New South Wales)
🏢 Virtual Coworker
📍 New South Wales