Head of AI-Driven Optimisation in Collections (Victoria)

Head of AI-Driven Optimisation in Collections (Victoria)

06 Sep
|
Singtel
|
Victoria

06 Sep

Singtel

Victoria

Job Description

Optus is seeking an Associate Director - Optimisation to lead operational excellence across the Collections & Recoveries function, driving technology optimisation, AI integration, continuous improvement, and strategic initiatives. Reporting to the Senior Director, you will enhance performance, governance, and enable teams to deliver robust business outcomes.

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The role focuses on identifying FICO strategy opportunities, collaborating with analytics and IT, and managing the technology roadmap from

📌 Head of AI-Driven Optimisation in Collections (Victoria)
🏢 Singtel
📍 Victoria

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