Customer Support Technician - Cloud & Troubleshooting (Williamstown)

Customer Support Technician - Cloud & Troubleshooting (Williamstown)

06 Sep
|
simPRO Group
|
Williamstown

06 Sep

simPRO Group

Williamstown

Simpro Group is seeking a Customer Support Technician, Level 1 to engage with customers and internal stakeholders, building on product knowledge to deliver timely and customer-centric support.

You will handle inbound queries via phone or chat, aim for first-contact resolution, and escalate issues with thorough notes to support teams. A proactive learner with cloud tech familiarity is ideal.

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📌 Customer Support Technician - Cloud & Troubleshooting (Williamstown)
🏢 simPRO Group
📍 Williamstown

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