Job Description

Workshop & Operations Manager - Hydraulics / Hose & Fittings

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High salary based on skills & experience

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Cockburn Central, Perth | Full-time | Monday to Friday | Immediate Start

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Total Connections is a well-established Western Australian business specialising in hydraulic and industrial hoses, fittings, components and servicing.

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With branches in Perth, Port Hedland and Kalgoorlie, we support customers across the mining, drilling, construction, transport, government and industrial sectors.

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As we continue to grow, we are looking for an experienced Workshop & Operations Manager to lead our Cockburn Central team.

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This is a hands-on leadership role suited to someone with robust hydraulic knowledge, workshop management experience and the ability to keep people, jobs and customers moving.

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About the Role

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You will be responsible for the day-to-day running of the workshop and operational team, including:

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Leading, supervising and supporting workshop and field service technicians

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Planning, scheduling and allocating workloads

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Monitoring jobs to ensure they are completed safely, efficiently and on time

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Providing technical support and guidance to technicians

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Training, mentoring and developing team members

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Scoping hydraulic repairs, service work and customer requirements

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Preparing quotations and estimates

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Reviewing labour, parts, materials and job costs

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Coordinating field service work, shutdowns and larger projects

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Managing key customer relationships

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Following up quotations, outstanding work and customer requirements

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Identifying opportunities for additional work and ongoing service agreements

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Liaising with customers, suppliers and internal departments

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Maintaining accurate job notes, documentation and ERP records

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Ensuring workshop equipment,



tooling and work areas are properly maintained

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Implementing and improving operational procedures

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Maintaining solid workshop and mine site WHS standards

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Supporting other Total Connections branches when required

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This is not a purely office-based management position. You will be expected to understand what is happening on the workshop floor and provide practical direction and support when required.

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What We're Looking For

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We are looking for someone who can combine solid technical knowledge with leadership, organisation and commercial awareness.

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Required:

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Strong knowledge of hydraulic hose, fittings and hydraulic systems

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Experience within a hydraulic, mechanical, mining services or industrial workshop

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Previous experience supervising or managing technicians

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Strong planning, scheduling and organisational skills

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Ability to scope work and prepare quotations

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Strong technical and mechanical problem-solving ability

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Leadership and staff development experience

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Strong written and verbal communication skills

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Commercial awareness, including job costing and profitability

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Confidence dealing with customers and suppliers

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Good computer literacy, including Microsoft Office and ERP systems

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Sound knowledge of workshop and mine site WHS requirements

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Current driver's licence

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Full Australian working rights

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Hydraulic or fluid power qualifications

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Hydraulic cylinder, pump,



motor or valve experience

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Hydraulic fault-finding and diagnostics experience

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Mining or mobile plant experience

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Previous Workshop Manager, Operations Manager, Service Manager or Branch Manager experience

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Experience coordinating field service technicians, shutdowns or major projects

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Vehicle-mounted crane experience

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NetSuite or similar ERP experience

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What We Offer

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Full-time, Monday to Friday employment

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Attractive salary package based on experience

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Weekly pay

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Genuine responsibility and autonomy

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Opportunity to lead and develop an established team

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Exposure to a broad range of hydraulic, mining and industrial work

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Support from senior management and other Total Connections branches

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Career development and progression

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Immediate start available for the right candidate

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This position is based at our Cockburn Central operations in Perth.

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The role is primarily workshop based, with occasional site visits or travel to customers and other branches when required.

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Your application will include the following questions:

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- Have you worked in a role which requires a sound understanding of OH&S;/WHS?
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- How many years' experience do you have as an operations manager?
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- Do you have customer service experience?
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- Which of the following statements best describes your right to work in Australia?
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- How many years of people management experience do you have?
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- What's your expected annual base salary?
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- How much notice are you required to give your current employer?
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- How many years' experience do you have as a Hydraulic Supervisor?
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- How many years' experience do you have as a Hydraulic Fitter?
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What can I earn as an Operations Manager

📌 Workshop & Operations Manager - Hydraulics / Hose & Fittings (Perth)
🏢 Total Connections
📍 Perth