Federal Service Desk Manager, SLA-Driven Leader (Canberra)

Federal Service Desk Manager, SLA-Driven Leader (Canberra)

06 Sep
|
Unisys
|
Canberra

06 Sep

Unisys

Canberra

Unisys in Canberra seeks an experienced Service Desk Leader to provide operational leadership for government IT support, ensuring high-quality services aligned with SLAs and security requirements.

You will oversee staffing, ticket queues, and escalations while driving improvements, reporting, and stakeholder engagement. A Bachelor’s degree with 2–4 years’ IT service desk experience is preferred.

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📌 Federal Service Desk Manager, SLA-Driven Leader (Canberra)
🏢 Unisys
📍 Canberra

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