Job Description

National Operations Manager - Viscount Australia Pooling

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- Full-time
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We are excited to share an internal opportunity for a highly capable and motivated operations leader to step into the role of Viscount National Operations Manager – Pooling Australia.

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This is a significant national leadership role within our Australian Pooling operations, responsible for leading the safe, reliable and cost-effective performance of our national network. The role plays a critical part in ensuring we deliver for our customers every day while continuing to lift our performance across safety, quality, service, cost, people capability and operational excellence.

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Reporting directly to Trevor Gray, General Manager Operations & Supply Chain, this role will work closely with our teams and our external service partners to deliver strong outcomes across the national network.

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About this opportunity

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This opportunity will suit someone who enjoys leading multi-site operations, solving complex operational challenges, building strong teams and working in a fast-paced customer-focused environment. It is a role where you can make a real impact — shaping how we plan, execute and continuously improve our Pooling operations across Australia.

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Your key responsibilities will be to:

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- Lead national operational planning and execution across the Australian Pooling network.
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- Champion safety, environmental performance and quality standards across all sites.
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- Drive reliable service delivery for customers while optimising freight, labour, maintenance and operating costs.
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- Strengthen operational excellence through daily management,



structured problem-solving and continuous improvement.
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- Coach and develop operational leaders and build strong, accountable and engaged teams.
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- Partner with internal teams and external providers to support growth, new business implementation and improved ways of working.
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Your skills and experience

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To be successful in this role, you'll have:

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- Lead national operational planning and execution across the Australian Pooling network.
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- Champion safety, environmental performance and quality standards across all sites.
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- Drive reliable service delivery for customers while optimising freight, labour, maintenance and operating costs.
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- Strengthen operational excellence through daily management, structured problem-solving and continuous improvement.
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- Coach and develop operational leaders and build strong, accountable and engaged teams.
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- Partner with internal teams and external providers to support growth, current business implementation and improved ways of working.
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About us

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This is an exciting chance to take on a senior national operations role with broad visibility and influence across Viscount. You will play a key role in shaping the performance and future capability of our Australian Pooling network, and in supporting the business to deliver safe, reliable and customer-focused outcomes.

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If you are ready for a new challenge and want to contribute to the continued success and growth of our Pooling business, we would love to hear from you.

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📌 National Operations Manager - Viscount Australia Pooling (New South Wales)
🏢 Pact Group
📍 New South Wales