06 Sep
|
Monoova
|
Sydney
About the Role
The Account Executive is accountable for the revenue growth and commercial health of an assigned portfolio of Monoova clients. You will become a trusted advisor to your clients, deeply understand their business and payments needs, and identify and convert opportunities for them to get more value fromMonoova’splatform — acrossaccount to account,FX, card acquiring, virtual accounts, and our broader payment rails.
This is a revenue-carrying role at heart: you own the pipeline, the forecast, and the commercial outcome for yourportfolio. You will love this role if you are a natural relationship and business builder who is equally comfortable running a disciplined sales process and being a client’s trusted payments advisor.
Key Responsibilities
- Own the end-to-end revenue pipeline for your portfolio,from relationship-building and opportunity creation through to forecasting and closing.
- Build and execute account and territory plans, proactivelyidentifyingupsell and cross-sell opportunities across FX, cardacquiring,virtual accountsandaccountto accountpayments.
- Take full ownership of new clients through their first 12months, anddrive portfolio growth across existing and new products.
- Prepare and deliver regular business reviews, tailored by account tier–lighter monthly touchpoints for smaller accounts and formalQBRsreviews forour Pillar and Keystoneaccounts
- Partner with Risk, Product, Integration, and Support to land closed-won deals smoothly and resolve time-sensitive client escalations.
- Maintain rigorous CRM and pipeline discipline, bringing well-qualified opportunities to weekly standups and monthly forecast reviews.
- Act as the voice of the client internally, feeding insights into product direction, pricing, and sales enablement.
- Own the commercial elements of the relationship–fee and pricingnegotiations, invoicing follow-up, business cases for product orrisk assessment forlimit approvals.
- Coordinate periodic risk, compliance, and account tiering reviews for your portfolio in partnership with the Risk team.
Platform and operational enquiries are owned by Support and the GM, and new-lead or dispute calls are handled by Sales or Support, keeping your time focused on revenue growth.
What You’ll Bring
- Proven experience managing high-value client relationships within financial services, fintech, or payments, ideally witha track recordof carrying and achieving a revenue target or quota.
- Ability toacquireandmaintaina strong technical understanding ofMonoova’sproducts and services, to run commercial conversations and respond to client needs independently.
- Strong analytical skills and operating rigour–comfortable managing a disciplined pipeline, forecast, and account plan in CRM.
- Exceptional communication and executive presence, able to build trust and influence stakeholders up to senior/C-suite level.
- Demonstrated experience handling difficult clients or situations,
witha track recordof reaching resolution.
- Robust organisational skills with the ability to prioritise and manage multiple complex, concurrent deals and relationships.
- Advanced Microsoft Officeproficiencyand CRM experience.
- Ability to work autonomously while fostering close collaboration with Sales, Risk, Product, Integration, and Compliance.
Preferred Qualifications
- Sophisticated commercial acumen and understanding of the underlying drivers and strategy of clients’ businesses.
- Track recordof leading technical or payments conversations and persuading stakeholders to act based on requirements and value.
- Familiarity with finance and payments platforms; exposure to crypto is highly desirable.
- Track recordof contributing to process improvements and delivering measurable client satisfaction and revenue outcomes.
- Comfortable operating with autonomy in a fast-changing, high-growth environment.
Monoova Culture and Benefits
- We rewardgreat workwith short-term incentives that recognise your impact and dedication.
- We offer learning budget, opportunities, workshops, and development programs to help you thrive.
- Great flexibility with a mix of remote and in-office work. Extra leave benefits like Birthday leave and Diversity leave, to celebrate cultural and personal milestones.
- 16 weeks paid parental leave for primary carers, so you get extra time with your newborn and to recover
- Enjoy special vouchers for your Birthday and Work Anniversary: because your moments matter.
- Enjoy free snacks, drinks, or other goodies, on the house!
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📌 Account Executive (Sydney)
🏢 Monoova
📍 Sydney