Civica is seeking an Engagement Consultant to join our Global Customer Success team. You will act as the voice of the customer, coordinating with internal teams to manage requests from finance, services, product, engineering and delivery.
You will ensure timely, high-quality responses and help shape Civica's global customer engagement strategies. You’ll work with Salesforce, Jira, ServiceNow and Teams in a distributed workplace, driving improvements in CSAT and response quality while
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📌 Global Customer Success Engagement Partner (Sydney)
🏢 Civica
📍 Sydney