Contract Optimisation Analyst: Data-Driven CX Improvement (City of Monash)

Contract Optimisation Analyst: Data-Driven CX Improvement (City of Monash)

06 Sep
|
Officeworks
|
City of Monash

06 Sep

Officeworks

City of Monash

Officeworks Ltd is seeking a Contract Optimisation Analyst for a 12-month fixed-term contract based at Chadstone, VIC. You will transform complex data into actionable insights, deliver performance reporting, and support decision-making across the Customer Contact Centre.

The role requires robust SQL, Power BI, Tableau, and Excel skills, and experience with managed service partners. You will partner with internal teams to drive improvements in customer outcomes and contractual performance, while

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📌 Contract Optimisation Analyst: Data-Driven CX Improvement (City of Monash)
🏢 Officeworks
📍 City of Monash

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