Senior IT Service Desk Lead — Automation & Incident Response (Melbourne)

Senior IT Service Desk Lead — Automation & Incident Response (Melbourne)

06 Sep
|
Global 360
|
Melbourne

06 Sep

Global 360

Melbourne

Johns Lyng Group is seeking a seasoned Service Desk Support Officer to elevate incident response and ensure IT support SLAs are met. You will triage tickets, coordinate with Infrastructure, Software and Data teams, and help drive automation using Atlassian tools.

With at least 3 years in a service desk role, you will mentor junior members, support after-hours work, and contribute to a stable, secure IT setting across a large corporate network.

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📌 Senior IT Service Desk Lead — Automation & Incident Response (Melbourne)
🏢 Global 360
📍 Melbourne

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