HCF invites you to join our Parramatta contact centre as a Provider Services Officer, delivering high-quality phone support to our providers and members. You will handle inbound enquiries from doctors, hospital teams and members with professionalism and accuracy.
This 6-month full time role requires two in-office days weekly, with hybrid options. You'll work Monday–Friday, 8am–5pm, handling 50–70 calls daily and resolving complex issues within SLAs.
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📌 Provider Services Specialist - High-Volume Caller Support (Sydney)
🏢 HCF
📍 Sydney