Director of Customer Experience & Support (Hybrid, AI-Driven) (Melbourne)

Director of Customer Experience & Support (Hybrid, AI-Driven) (Melbourne)

06 Sep
|
Jaide Health
|
Melbourne

06 Sep

Jaide Health

Melbourne

AlayaCare seeks a Director of Customer Support to lead the ANZ Support team and shape the future operating model for a quick-growing SaaS platform. You will drive strategy, mentor managers, and own critical escalations to deliver outstanding customer outcomes.

Based in Melbourne with a 2/3 hybrid arrangement, you’ll partner with Product, Engineering and Customer Success to create proactive, scalable support and a transformed customer experience.

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📌 Director of Customer Experience & Support (Hybrid, AI-Driven) (Melbourne)
🏢 Jaide Health
📍 Melbourne

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