Strategic Workforce Planning & Optimisation Lead (Melbourne)

Strategic Workforce Planning & Optimisation Lead (Melbourne)

06 Sep
|
Mcmillan Shakespeare
|
Melbourne

06 Sep

Mcmillan Shakespeare

Melbourne

McMillan Shakespeare is seeking a seasoned Workforce Planning & Optimisation Manager to lead the workforce planning function across Maxxia and RemServ. You will align workforce supply, capability and capacity with customer demand and business objectives, driving data‑driven decision‑making and operational transformation.

You will establish governance, develop the team, and own forecasting, scheduling and reporting to ensure scalable, sustainable operations across contact centre and processing

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📌 Strategic Workforce Planning & Optimisation Lead (Melbourne)
🏢 Mcmillan Shakespeare
📍 Melbourne

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