CX Transformation Leader – Continuous Improvement (City of Monash)

CX Transformation Leader – Continuous Improvement (City of Monash)

06 Sep
|
Officeworks
|
City of Monash

06 Sep

Officeworks

City of Monash

Officeworks Ltd. is seeking a strategic Continuous Improvement Manager for our Customer Contact Centre in Chadstone, VIC.

You will lead transformational initiatives that enhance the customer experience, improve operational efficiency, and shape the future of our contact centre through automation, AI, self-service solutions and process improvements. Reporting to the Head of Customer Operations, you will identify opportunities across the end-to-end journey and deliver a robust improvement roadmap

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📌 CX Transformation Leader – Continuous Improvement (City of Monash)
🏢 Officeworks
📍 City of Monash

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