Senior Client Services SME & Coaching Lead (New South Wales)

Senior Client Services SME & Coaching Lead (New South Wales)

06 Sep
|
Apex Group
|
New South Wales

06 Sep

Apex Group

New South Wales

Apex Group Ltd is seeking a Senior Client Services Administrator to act as SME across superannuation, fund rules and member servicing. You will coach the team, monitor quality, provide guidance on complex queries, and support training, onboarding, and knowledge management for optimal member outcomes.

The role requires robust contact centre experience, RG146 qualification, and proven ability to drive service excellence. Located in Brisbane, Melbourne, or Sydney with standard full-time hours.

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📌 Senior Client Services SME & Coaching Lead (New South Wales)
🏢 Apex Group
📍 New South Wales

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