In this role you will be responsible for co-ordinating and processing personal and accredited visitor applications and attendance at the correctional centre.
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The Primary Accountabilities Of The Visits Processing Officer Include
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- Undertake processing of visits bookings ensuring all visitors are approved.
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- Input and maintain accurate computerised and hardcopy records of visitor details.
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- Ensure confidentiality of all documentation handled and maintain a sure filing system.
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- Relay information regarding visits procedure at time of booking.
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- Confirm booking on arrival of visitors.
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- Direct visitors as required.
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- Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers.
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- Answer queries from members of the general public and relatives and friends of prisoners.
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- Provide information service relating to visit times, days, duration and frequency of visits.
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- Maintain confidentiality when dealing with visitors.
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- Receive monies and approved items of prisoner property from and to external parties.
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- Maintain confidentiality.
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- Liaise with intelligence, custodial and sentence management personnel in relation to individual prisoners as a component of the case and sentence management process.
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The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.