Customer Communications & Experience Lead - Flexible FTC (New South Wales)

Customer Communications & Experience Lead - Flexible FTC (New South Wales)

06 Sep
|
Westpac Group
|
New South Wales

06 Sep

Westpac Group

New South Wales

Job Description

Westpac Group is seeking a Customer Communication & Experience Manager to lead the development and delivery of customer communication strategies for business, product and regulatory change initiatives. You will drive multi-channel communications to educate and engage customers and work across marketing, risk and delivery teams to ensure clarity, timeliness and impactful outcomes.

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You will map journeys, leverage insights, and deliver customer-centric experiences across complex change programs

📌 Customer Communications & Experience Lead - Flexible FTC (New South Wales)
🏢 Westpac Group
📍 New South Wales

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