Knowledge Manager — ITIL Knowledge & Training Lead (City of Sydney)

Knowledge Manager — ITIL Knowledge & Training Lead (City of Sydney)

06 Sep
|
Tecala Group
|
City of Sydney

06 Sep

Tecala Group

City of Sydney

Tecala is seeking a Knowledge Manager to join our Service Delivery and Customer Engagement team. This role oversees how process knowledge is captured, communicated, and continuously improved across the business.

You’ll coordinate initiatives, run the Tecala Ideas Portal, and be central to introducing new processes for Operations and Service Delivery teams. If you love turning complexity into explicit documentation and training, this role is for you.

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📌 Knowledge Manager — ITIL Knowledge & Training Lead (City of Sydney)
🏢 Tecala Group
📍 City of Sydney

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