Sydney | Hybrid

Infotrust is looking for an experienced L3 Senior Engineer to join our Service Delivery team in Sydney.

This is a hands‑on role for an engineer who enjoys solving complex technical problems, working directly with customers and taking ownership through to resolution. You’ll support a range of customer environments, lead advanced escalations and contribute to project delivery and ongoing platform improvements.

The Role

- Resolve complex Azure, infrastructure and networking incidents
- Support, maintain and optimise customer Azure environments
- Deliver customer‑facing infrastructure and cloud projects
- Lead escalations from L1 and L2 engineers
- Identify opportunities for automation and operational improvement
- Contribute technical guidance and knowledge across the engineering team
- Collaborate with internal Service Delivery and Cyber Security teams

Skills and Experience

- Strong Azure and systems engineering experience
- Broad capability across infrastructure, cloud, networking and virtualisation




- Experience supporting complex customer environments within an MSP or managed services provider
- Advanced troubleshooting and problem‑solving skills
- Experience with Microsoft technologies, backup and infrastructure platforms
- Strong communication skills and confidence working directly with customers
- A practical, accountable approach to delivering technical outcomes

Why Infotrust?

Infotrust is an ASX-listed, cyber‑first technology company delivering managed technology, cyber security, consulting and advisory services across Australia.

You’ll join a technically capable engineering environment where ownership, collaboration and continuous improvement are valued. The role offers variety, customer exposure and the opportunity to work across up-to-date cloud and infrastructure environments.

If you’re an experienced L3 Engineer looking for greater technical ownership and variety, we’d love to hear from you.

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📌 Senior Support Engineer (City of Sydney)
🏢 InfoTrust
📍 City of Sydney