Member Experience Leader – Contact Centre (Melbourne)

Member Experience Leader – Contact Centre (Melbourne)

06 Sep
|
BankVic
|
Melbourne

06 Sep

BankVic

Melbourne

A member-owned bank in Melbourne seeks a Head of Member Experience for their Contact Centre. This leadership role focuses on overseeing operations, managing member onboarding, and enhancing sales performance. Applicants should have at least 5 years in senior leadership within a contact centre, ideally in financial services. The successful candidate will foster a member-centric culture and ensure compliance with regulatory standards. Opportunities for career development and generous employee benefits are offered.
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📌 Member Experience Leader – Contact Centre (Melbourne)
🏢 BankVic
📍 Melbourne

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