Customer Care Specialist — Drive Delight in E‑Commerce (Victoria)

Customer Care Specialist — Drive Delight in E‑Commerce (Victoria)

06 Sep
|
Kogan.com
|
Victoria

06 Sep

Kogan.com

Victoria

Kogan.com in Australia is seeking customer-focused team members for the Customer Care role. You will resolve queries, support best practices, and advocate for customers to drive a excellent experience and business growth.

You will own escalated issues, process refunds and replacements, liaise with freight carriers, and collaborate with teams to continuously improve service. This role offers opportunities to contribute to strategy and customer excellence within a fast-paced eCommerce environment.

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📌 Customer Care Specialist — Drive Delight in E‑Commerce (Victoria)
🏢 Kogan.com
📍 Victoria

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