Job Description

Newcastle Anglican has an exciting opportunity for a seasoned Client Services Officer to join the Anglican Care Finance team on a full-time 6 month contract.

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In this role you will accurately maintain customer records, respond to customer enquiries, ensure the company receives payment for all goods and services provided and accurately record financial transactions.

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Why work for us?

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Our people are the heart of what we do here at Newcastle Anglican. As a part of our team, you have access to the following great benefits:

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- Salary Package a range of everyday living expenses (Mortgage, Rent and Bills), up to $611/fortnight. (cap limit of $15,900 each FBT year).
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- Meal entertainment/venue hire benefit, package up to a cap limit of $2,650 each FBT year.
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- Career and development opportunities
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- 14 weeks paid parental leave or 3 weeks paid partner leave.
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- Give back to the community and the people we support.
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- Access to Fitness Passport (over 800+gyms)
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- Free access to our corporate Employee Assistance Program
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What are we looking for?

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We are seeking a dedicated and detail-oriented Client Services Officer who can:

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- Provide first point of customer contact for all accounts receivable enquiries
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- Check Resident Agreements are compliant in relation to Security for Payment policies
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- Ensure all banking and allocation processes are completed in a timely manner ensuring accuracy in processing /unallocated monies /contra's
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- Generate invoices and account statements
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- Perform account reconciliations
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- Maintain all account receivable files and records
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- Produce accurate monthly financial reports
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- Investigate and resolve any irregularities or enquires
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- Assist in general financial management and analysis
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- Liaise, research and resolve with internal staff and external customers regarding any concerns or discrepancies
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- Manage any outstanding debtors
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- Providing relief and assistance with other finance department functions as required of role
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- To work with the finance team to create a cooperative and positive team environment
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- In achieving these deliverables, the position holder will:
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- Observe confidentiality relating to residents/consumers, their records and organisational matters at all times.
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- Have a solid understanding of how the Accounts Receivable functions impact on other departments of Newcastle Anglican as well as external suppliers.
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About you?

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- 2-3 years demonstrated experience working as Accounts Receivable Officer in a high-volume function.
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- Experience with Aged Care systems (desired but not essential).
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- High proficiency in data entry.
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- Understanding of the full Accounts Receivable process,



including invoicing, payment processing, debt collection, and account reconciliation.
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- Proven ability to maintain Accounts Receivable functions at a consistently high standard.
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- Exceptional attention to detail.
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- Effective written and verbal communication skills.
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- Demonstrated competence with the Microsoft Office suite of products and processes relevant to Accounts Receivable.
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- Understanding of the basic accounting principles including GST treatments.
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- Experience in reconciling General Ledger Accounts.
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- A current Working with Children check (with clearance to work with children).
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- National Police Check (Newcastle Anglican will consider the relevance of any reported outcomes).
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- NDIS Worker Screening Check or a willingness to obtain one.
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Who we are?

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Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.

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We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.

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Our vision is for people to flourish because of what we do, inspired by the way of Jesus.

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We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

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You must have the right to live and work in Australia.

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3 September 2026Newcastle Current South Wales, AustraliaContract/TempAccountingAccounts Receivable/Credit Control

📌 Client Services Officer (Accounts) (New South Wales)
🏢 Ngare Employment Solutions
📍 New South Wales