Service Operations Manager — Flexible, Customer-Focused (Melbourne)

Service Operations Manager — Flexible, Customer-Focused (Melbourne)

06 Sep
|
Optus
|
Melbourne

06 Sep

Optus

Melbourne

Optus in Melbourne is seeking a Manager Service Operations to lead Service Centre teams, drive operational excellence and deliver outstanding customer service. You will shape policies, coordinate resources and align operations with strategic direction.

The role emphasizes ITIL practices, enterprise customer support experience, and a track record of improving performance through data-driven insights. Flexible work options and comprehensive perks are part of the package.

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📌 Service Operations Manager — Flexible, Customer-Focused (Melbourne)
🏢 Optus
📍 Melbourne

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