06 Sep
|
Monoova
|
New South Wales
06 Sep
Monoova
New South Wales
About the Role
The Account Executive is accountable for the revenue growth and commercial health of an assigned portfolio of Monoova clients. You will become a trusted advisor to your clients, deeply understand their business and payments needs, and identify and convert opportunities for them to get more value fromMonoova’splatform — acrossaccount to account,FX, card acquiring, virtual accounts, and our broader payment rails.
This is a revenue-carrying role at heart: you own the pipeline, the forecast, and the commercial outcome for yourportfolio. You will love this role if you are a natural relationship and business builder who is equally comfortable running a disciplined sales process and being a client’s trusted payments advisor.
Key Responsibilities
- Own the end-to-end revenue pipeline for your portfolio,from relationship-building and opportunity creation through to forecasting and closing.
- Build and execute account and territory plans, proactivelyidentifyingupsell and cross-sell opportunities across FX, cardacquiring,virtual accountsandaccountto accountpayments.
- Take full ownership of new clients through their first 12months, anddrive portfolio growth across existing and new products.
- Prepare and deliver regular business reviews, tailored by account tier–lighter monthly touchpoints for smaller accounts and formalQBRsreviews forour Pillar and Keystoneaccounts
- Partner with Risk, Product, Integration, and Support to land closed-won deals smoothly and resolve time-sensitive client escalations.
- Maintain rigorous CRM and pipeline discipline, bringing well-qualified opportunities to weekly standups and monthly forecast reviews.
- Act as the voice of the client internally, feeding insights into product direction, pricing, and sales enablement.
- Own the commercial elements of the relationship–fee and pricingnegotiations, invoicing follow-up, business cases for product orrisk assessment forlimit approvals.
- Coordinate periodic risk, compliance, and account tiering reviews for your portfolio in partnership with the Risk team.
Platform and operational enquiries are owned by Support and the GM, and new-lead or dispute calls are handled by Sales or Support, keeping your time focused on revenue growth.
What You’ll Bring
- Proven experience managing high-value client relationships within financial services, fintech, or payments, ideally witha track recordof carrying and achieving a revenue target or quota.
- Ability toacquireandmaintaina solid technical understanding ofMonoova’sproducts and services, to run commercial conversations and respond to client needs independently.
- Strong analytical skills and operating rigour–comfortable managing a disciplined pipeline, forecast, and account plan in CRM.
- Exceptional communication and executive presence, able to build trust and influence stakeholders up to senior/C-suite level.
- Demonstrated experience handling difficult clients or situations,
witha track recordof reaching resolution.
- Strong organisational skills with the ability to prioritise and manage multiple complex, concurrent deals and relationships.
- Advanced Microsoft Officeproficiencyand CRM experience.
- Ability to work autonomously while fostering close collaboration with Sales, Risk, Product, Integration, and Compliance.
Preferred Qualifications
- Sophisticated commercial acumen and understanding of the underlying drivers and strategy of clients’ businesses.
- Track recordof leading technical or payments conversations and persuading stakeholders to act based on requirements and value.
- Familiarity with finance and payments platforms; exposure to crypto is highly desirable.
- Track recordof contributing to process improvements and delivering measurable client satisfaction and revenue outcomes.
- Comfortable operating with autonomy in a fast-changing, high-growth environment.
Monoova Culture and Benefits
- We rewardgreat workwith short-term incentives that recognise your impact and dedication.
- We offer learning budget, opportunities, workshops, and development programs to help you thrive.
- Great flexibility with a mix of remote and in-office work. Extra leave benefits like Birthday leave and Diversity leave, to celebrate cultural and personal milestones.
- 16 weeks paid parental leave for primary carers, so you get extra time with your newborn and to recover
- Enjoy special vouchers for your Birthday and Work Anniversary: because your moments matter.
- Enjoy free snacks, drinks, or other goodies, on the house!
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📌 Account Executive (New South Wales)
🏢 Monoova
📍 New South Wales